Terms of Service
These terms describe how AirLogbooks operates, how customer data is handled, and what customers can expect from the service.
This page is a practical service agreement summary and should be reviewed with counsel before being treated as final legal advice.
How AirLogbooks Handles Customer Records and Service Access
Ownership of customer data
You retain all right, title, and interest in the records, files, documents, uploads, personal information, and other data you submit to AirLogbooks or authorize AirLogbooks to process on your behalf.
AirLogbooks does not claim ownership of customer data.
Limited rights needed to operate the service
You grant AirLogbooks a limited right to host, process, copy, transmit, store, back up, display, import, transcribe, export, and otherwise use customer data solely as reasonably necessary to provide, maintain, support, secure, troubleshoot, improve, and operate the service.
Customer-controlled access
The subscribing customer is responsible for designating authorized users and assigning access privileges within the service.
AirLogbooks makes customer data available within the application in accordance with the permissions and access controls configured by the customer and its authorized users.
Internal AirLogbooks access
AirLogbooks may access customer data only as reasonably necessary to provide, maintain, support, secure, troubleshoot, migrate, import, transcribe, export, or improve the service; to respond to customer-authorized requests; to investigate suspected misuse, fraud, security incidents, or prohibited or illegal activity; to enforce these terms and related policies; or to comply with applicable law.
Export and retrieval
AirLogbooks does not guarantee self-service export functionality for all customer data at all times.
However, upon valid customer request and subject to reasonable administrative and technical limitations, AirLogbooks will make commercially reasonable efforts to provide a complete export of customer data in a commonly usable format, including structured data files and associated uploaded documents maintained by the service.
Cancellation and post-termination retention
Following cancellation or termination, AirLogbooks will retain customer data for up to ninety (90) days for retrieval and export purposes, unless a longer period is required by law or a shorter period is required for security, legal, or operational reasons.
After that period, AirLogbooks may archive, anonymize, or delete customer data in accordance with its retention practices.
Service discontinuation
If AirLogbooks elects to discontinue the service, AirLogbooks will use commercially reasonable efforts to provide at least ninety (90) days advance notice before service termination, where reasonably possible, and to allow customers an opportunity during that period to request retrieval or export of customer data.
This commitment may be limited by legal requirements, security incidents, third-party platform failures, insolvency proceedings, or other circumstances outside AirLogbooks' reasonable control.
Change in control
A merger, acquisition, stock sale, asset sale, restructuring, or other change in control of AirLogbooks does not transfer ownership of customer data to AirLogbooks or any successor.
Any successor may process customer data only subject to the same contractual and privacy obligations applicable to AirLogbooks, unless customers are given notice of updated terms.
Prohibited use
You may not use the service for fraudulent, abusive, unlawful, or otherwise prohibited activity.
AirLogbooks reserves the right to investigate suspected misuse, fraud, security incidents, or illegal activity and to take action as reasonably necessary to protect the service, its users, and applicable legal obligations.
Material changes to these terms
AirLogbooks will provide notice of material changes to these terms. Notice may be provided by email, in-application notice, account notice, or other reasonable means.